Unable to Start Day

Description

Participant with username ses_2 and study phone 90 reported that she was unable to Start The Day on her phone on Sunday 4/21 through Wednesday 4/24. Participant reported they weren't able to "end the day" on Saturday, and unable to "start the day" on Sunday. On Monday, Tuesday, and Wednesday participant reported that the phone kept notifying her to start the day, but that the screen would turn black and freeze when she attempted to open the study app. She reported that one time she was able to access the home page of the study app, but the "Start Day" button was unresponsive. On Thursday 4/25, participant reported she was able to start day, but all equipment had Red X's.

Environment

None

Status

Assignee

Monowar Hossain

Reporter

University Utah

Labels

Fix versions

Priority

Medium
Configure